Privacy policy

This is the privacy policy that applies to Greenspeed NV and Greenspeed BV. This policy provides information on the way data relating to natural persons is processed. We believe it is important to be able to provide you with transparent and clear information on the processing of your personal data and we want to stress that we handle these responsibly. In our privacy policy we describe which information we actually collect and what we use this information for.

1. Guaranteeing Privacy

We protect your data, in line with the current European legislation in the area of data protection and specifically the General Data Protection Regulation (GDPR) of 25 May 2018.

2. Consent

If you use the information on www.greenspeed.eu, you are consenting to our privacy policy and the conditions stated therein.

3. How do we collect personal data?

We collect personal data in a variety of ways.

• When we enter into a customer relationship.
• When we meet, for example at trade fairs, meetings, training courses, consulting or at events, data provided on a business card or verbally may be processed.
• If you visit our website and fill out a contact form.
• If you register to receive our newsletter or white paper and fill in a lead form, ...
• Other business contacts, including job applications.

4. Which personal details do we collect, and for what purposes do we use them?

Data	Purposes
Identification/contact details	Customer management: supporting customers, invoicing and customer administration. Marketing: mailings to inform customers of related or new products, to invite people and inform them of trade shows and events.
IP address and browsing behaviour on our website.	To measure B2B use of our website, we use the Leadfeeder solution based in Helsinki, Finland. This service shows us company names and addresses based on the IP addresses of our visitors. The IP address is not stored after use. To streamline our website.

Identification/contact details

Greenspeed NV/BV collects the following identification data: name, phone number, email address or other contact details.

Why do we process these details?

• For customer management, which we rely on for the performance of our contract and/or delivery of your orders.
  • To be able to contact you if any problems should occur
  • To be able to identify you should you contact us
  • To be able to send invoices
  • To be able to make deliveries correctly
• For direct marketing. You have the right to withdraw this consent at any time. You can do this by unsubscribing, using the button at the foot of an email, or by sending an email to greenspeed@greenspeed.eu

5. Who do we share your personal details with?

In the context of the purposes outlined above, we may share your personal data with third parties, such as service providers that we rely on (for example: transport companies). We ensure that, where relevant, adequate measures are taken when we pass your details to third parties (including setting out restrictions on the use of your personal data, and requirements relating to keeping your personal data secure).

Greenspeed NV/BV will never sell personal data to commercial partners for other activities.

6. How are your personal data protected?

We apply the necessary security measures (suitable technical, administrative and organisational measures) that are appropriate for the level of sensitivity of the personal data to protect against their destruction, loss, amendment, or the unauthorised disclosure of or access to personal data that are transmitted, stored or processed.

In addition, we try to ensure that we hold personal details that are accurate and up-to-date. We therefore kindly request that you inform us of any changes to your personal details (such as a change to your contact details) or the personal details of others that you provided to us in the context of our collaboration.

7. What are my rights as a customer?

You have the right:

• To receive information about and to view your personal data
• To correct or complete your personal data
• To have your personal data deleted or have the right to be forgotten
• To restrict the processing of your personal data
• To have your data transferred
• To object to the processing of your personal data

Finally, you have the right to submit a complaint about the processing of your personal data to the Dutch Data Protection Authority or via the European Commission.

8. Complaints, comments or problems?

Greenspeed NV/BV makes every effort to guarantee the privacy of its customers and to process any complaints in this area as well as possible. If you would like to receive more information, or if you have questions, problems or suspect an abuse, please feel free to contact us:

• by email: greenspeed@greenspeed.eu
• by post: Greenspeed BV, Rotterdam Airportplein 24, 3045 AP Rotterdam, Netherlands.